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Messaging Setup

Sender Profiles

Sender Profiles allow customization of reply-to addresses and branding in emails.

Example Branding

Specifically, sender profiles support:

  • Specifying the reply-to email address enabling parents to reply to emails from FutureFund. Without customization, the default address is not monitored and will be returned to the parent as undeliverable.
  • Specifying of the name in the From field of the email. Without customization, this defaults to the name of the school. For email deliverability, the from address will always be noreply@futurefund.com.
  • Branding of emails including colors and optional use of a logo.

Branding

Sender profiles allow the customizing the following elements:

  • Name (used in the From field and in the header)
  • Logo (optional, used in the header with the name or standalone)
  • Color (used to color the name)

The logo should be at least 150 pixels high and no more than 1,000 pixels wide.

Example: This example shows the header of the email with the name and color set.

Example Branding

Example: This example shows the header of the email with the name, color, and logo set. This profile has the option to show the name with logo enabled.

Example Branding

Example: This example shows the header of the email with the name, color, and logo set. This profile has the option to show the name with logo disabled. Note: the entire header is an image.

Example Branding

Default Sender Profile

FutureFund sends transactional emails (e.g., order confirmation and directory invitation emails) from a noreply@futurefund.com email address and with a FutureFund logo branding. Schools have the option to change these defaults by selecting a default sender profiles.

To customize the default sender profiles address:

  • In the Admin, navigate to Messaging > Setup
  • Select the Sender Profile from the drop down
  • Click the Update button
Default Sender Profile

Notes:

  • You must have the messaging permission to access this feature.
  • This feature changes the Reply-to address and name in the From field. It does not change the From address.
  • This is an account level setting, emails from all school sessions will be affected.
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