Once the parent completes registration, they are not able to add or remove items from their order. Site administrators can refund purchases, update information, and change product options.
If a parent needs to purchase additional products, we recommend they use the online store. This required the site to have the store enabled and have products in the store for purchase.
Why is it this way?
Great question. When parents are able to make changes to a placed order it causes confusion:
- There will be multiple receipts for the same order number showing different purchases.
- A parent may remove an item they already received during walk-through registration.
- Transactions get complicated when items are add and/or removed and money is owed.
When they make a purchase from the store, they receive a new receipt.