The failed installment plan report shows past due installments. Cancelled transactions are not included.
A scheduled installment becomes a failed transaction if it is unpaid after the scheduled payment date. Customers are sent an email after the third failed payment attempt.
The report is filterable by the following:
- Order start date
- Order end date
The report has the following columns:
|Order||The order number.|
|Purchaser||The name of person who placed the order.|
|Payment Method||The method of payment (check, credit)|
|Age (days)||The number of days an order has a past due balance.|
|Past Due Balance||The amount from the order that is past due.|
All columns can be exported to a CSV file.